FREQUENTLY ASKED QUESTIONS
WHAT IS THE DIFFERENCE BETWEEN INK AND TONER CARTRIDGES?
Ink cartridges are used in inkjet printers and contain liquid ink that is sprayed onto paper. Toner cartridges, on the other hand, are used in laser printers and contain a fine powder that is fused onto the paper using heat.
HOW DO I TROUBLESHOOT A HP PRINTER CARTRIDGE ERROR?
If you receive a printer cartridge error message, try removing and reinserting the cartridge, cleaning the contacts on the cartridge and printer, and making sure the cartridge is properly installed. If the error persists, try replacing the cartridge with a new cartridge.
DOES THE RAND / DOLLAR EXCHANGE RATE AFFECT PRICING?
Yes. If a cartridge costs $100 to buy, and the Rand trades at R14 to $1, it will cost R1400. However, if the Rand falls to R15 to $1, the same cartridge now costs us R1500, hence selling price increases.
HOW CAN I EXTEND THE LIFE OF MY PRINTER CARTRIDGES?
To extend the life of your printer cartridges, store them in a cool, dry place, and avoid exposing them to extreme temperatures. Use the printer regularly to prevent the ink from drying out and perform regular maintenance as recommended by the printer manufacturer.
WHAT IS AN ORIGINAL OR OEM CARTRIDGE?
Watch this video. This video shows how to change the ink cartridge on the printers listed above. The printer used in the video is the HP OfficeJet 4650.
WHAT IS THE DIFFERENCE BETWEEN OEM AND COMPATIBLE PRINTER CARTRIDGES?
OEM cartridges are made by the printer's manufacturer and are often more expensive. Compatible cartridges are made by third-party companies and are usually less expensive but may not work as well as OEM cartridges.
WHAT IS THE SHELF LIFE OF A HP PRINTER CARTRIDGE?
HP printer cartridges typically have a shelf life of 18-24 months from the date of manufacture. However, this may vary based on storage conditions, such as temperature and humidity.
WHAT IS AN ORIGINAL OR OEM CARTRIDGE?
OEM stands for Original Equipment Manufacturer. OEMs, such as HP, Canon, Samsung, Brother, Epson, Xerox, OKI and Lexmark are the companies that manufacture your printers. OEM cartridges are cartridges that are branded under your OEM’s brand. We offer both OEM and less expensive generic products. All our products are fully compatible with OEM standards
WHAT SHOULD I DO IF MY PRINTED PAGES HAVE STREAKS OR LINES?
If your printed pages have streaks or lines, try cleaning the print head or running the printer’s maintenance cycle. Check the cartridge for any damage or low ink levels and replace it if necessary.
HOW TO MAKE GENERIC INK CARTRIDGES WORK ON AN HP PRINTER
HP aims to stop consumers from using generic ink cartridges by making them incompatible with their printers. Read this linked article.
How to Make Generic Ink Cartridges Work on an HP Printer
